At Pre-Owned Phones, we want your shopping experience to be as seamless as the devices we sell. Here is everything you need to know about how we get your order to your door.
Free Shipping on All Orders
We offer free nationwide shipping on every order, with no minimum spend required. The price you see at checkout is the price you pay.
Our Courier Partner
All orders are shipped via RAM Hand-to-Hand Couriers, providing reliable door-to-door delivery with full tracking.
Tracking Your Order
Once dispatched, you will receive a tracking number via email. Track your delivery here:
Orders are typically processed and dispatched within 1 business day of payment confirmation. Weekend and public holiday orders are processed on the next business day.
Delivery Address
Please ensure your delivery address is accurate and complete, and that someone is available to receive and sign for the parcel.
International Shipping
We currently do not ship internationally. Pre-Owned Phones delivers within South Africa only.
Delivery Timeframes
Region
Estimated Delivery
Gauteng
1 – 2 business days
Outside Gauteng
2 – 5 business days
Delivery times are estimates and may occasionally be affected by weather conditions, public holidays, remote-area delays, or courier disruptions outside our control.
For shipment questions or tracking assistance, please contact our customer support team. We’re here to help.
