At Pre-Owned Phones, we pride ourselves on offering high-quality, pre-owned phones at competitive prices. We understand that purchasing a pre-owned device requires clarity on its condition, which is why we’ve created this guide to help you understand the different grades of phones. Each phone is thoroughly tested, and all essential functions are guaranteed to work, ensuring you get a quality device at a great value.
100% functionality guaranteed. 1 year warranty on all devices* (terms and conditions apply).
What is covered?
Standard Warranty
- Duration 1 Year.
- Covers: Manufacturing defects, hardware issues not caused by user damage.
Battery Issues
- Non-functional battery within the warranty period.
Software Malfunctions
- Operating system errors, pre-installed app issues.
Key Coverage
- Manufacturing Defects.
- Defective parts.
- Assembly issues
Screen Defects
Dead pixels, unresponsive touch areas.
What is NOT covered?
Unauthorised Repairs
Damage caused by repairs from unauthorized service providers.
Physical Damage
Cracks, dents, water damage. User abuse or dropped handset.
Wear and Tear
Normal aging, such as cosmetic wear and fading.
