Everything you need to know before buying.

Yes. We sell genuine Apple iPhones that are carefully inspected and tested before being listed for sale.

No. We are not an authorised Apple reseller. However, we are a trusted pre-owned iPhone reseller, our products are genuine Apple iPhones, and we are an authorised Takealot seller.

Our iPhones are pre-owned devices. They are selected for quality, tested for functionality, and prepared for resale so customers can enjoy premium Apple technology at a more affordable price.

We focus on offering high-quality pre-owned iPhones. Devices may show slight signs of previous use, but they are selected to meet our quality standards and are fully functional.

Yes. Each device is checked for key functionality, performance, condition, and battery health before it is listed for sale.

All our iPhones come with a battery health of 80% or above.

Each iPhone includes a NOVA-IL case. A charger is not included with the product.

No. The product does not include a charger. Each iPhone includes a NOVA-IL case.

Yes. We offer a 1 year warranty on all products.

The warranty covers qualifying faults related to the device’s functionality. It does not cover accidental damage, liquid damage, misuse, unauthorised repairs, or physical damage caused after purchase.

Please contact our support team as soon as possible with your order details and a clear description of the issue. We will guide you through the next steps.

Yes. We are a trusted pre-owned iPhone reseller and an authorised Takealot seller. We focus on genuine products, proper testing, clear service, and customer satisfaction.

Yes. Delivery is free on our products.

We use RAM as our courier partner for deliveries.

Delivery within Gauteng can take approximately 1 to 5 business days.

Delivery outside Gauteng can take approximately 2 to 5 business days.

Yes. Once your order has been processed and your tracking details are available, you can track your parcel on the RAM website at ram.co.za/track.

Yes. We deliver within South Africa using RAM courier services.

You can place an order directly through our website by selecting your device, adding it to your cart, and completing checkout.

Yes. Once your order is placed, you should receive an order confirmation with your purchase details.

Please contact us as soon as possible if you need to update your delivery details. Changes may not be possible once the order has already been processed or handed to the courier.

Yes. For business, wholesale, or bulk purchase enquiries, please contact us with the models and quantities you are looking for.

Yes. We offer a 7 day free return policy, no questions asked. If you are not happy with your purchase, you can contact us within 7 days of receiving your order and we will assist you with the return process.

Yes. We offer a 7 day free return policy, no questions asked. The device must be returned in the same condition it was received, with any included accessories and packaging where applicable.

Please contact us immediately with your order number and photos of the device and packaging. We will investigate and assist with the correct next steps.

Yes. Our address is 21 Scott Street, Waverley, 2190, Johannesburg, South Africa.

A pre-owned iPhone gives you access to premium Apple technology at a more affordable price. It is also a more sustainable choice because it extends the life of quality devices and helps reduce electronic waste.